Back Office

Skill:

• 1. • • Administrative Skills:
         • Efficient data entry and record-keeping.
         • Managing schedules, appointments, and calendars.
         • Organizing and maintaining files and documents.
       • Communication:
         • Professional written and verbal communication skills.
         • Ability to communicate effectively with team members and clients.
         • Responding to emails, phone calls, and inquiries promptly and courteously.
       • Computer Proficiency:
         • Proficient in using MS Office applications (Word, Excel, PowerPoint, Outlook).
         • Familiarity with office equipment such as printers, scanners, and fax machines.
         • Basic knowledge of database management systems.
       • Time Management:
         • Prioritizing tasks and managing workload efficiently.
         • Meeting deadlines and ensuring timely completion of projects.
       • Attention to Detail:
         • Accurate data entry and documentation.
         • Proofreading and reviewing documents for errors.
         • Maintaining high standards of quality and precision in work.
       • Organizational Skills:
         • Ability to multitask and handle multiple responsibilities simultaneously.
         • Keeping track of office supplies and inventory.
         • Maintaining cleanliness and organization in the workspace.
       • Problem-Solving:
         • Identifying issues and finding practical solutions.
         • Troubleshooting technical problems related to office equipment or software.
         • Collaborating with team members to resolve issues effectively.
       • Teamwork:
         • Collaborating with colleagues and supporting team goals.
         • Sharing information and knowledge to contribute to team success.
         • Building positive working relationships with coworkers.
       • Confidentiality:
         • Handling sensitive information and maintaining confidentiality.
         • Adhering to privacy policies and regulations in handling data.
       • Adaptability:
         • Flexibility to adapt to changing priorities and requirements.
         • Willingness to learn new skills and take on new responsibilities.
         • Ability to work well under pressure and in a fast-paced environment.

Experience: 0-2 Years

Position: Back Office

Role and Responsibilities:

• • • Administrative Support:
      • Provide administrative support to various departments within the organization.
      • Assist in handling day-to-day office tasks such as data entry, filing, and documentation.
    • Data Management:
      • Maintain and update databases, spreadsheets, and records.
      • Ensure accuracy and completeness of data entries.
    • Communication:
      • Handle incoming and outgoing correspondence, emails, and phone calls.
      • Communicate effectively with team members, clients, and vendors.
    • Document Processing:
      • Process and manage documents such as invoices, purchase orders, and reports.
      • Organize and maintain files and documents in a systematic manner.
    • Coordination:
      • Coordinate with other departments to facilitate smooth operations.
      • Schedule meetings, appointments, and events as required.
    • Inventory Management:
      • Monitor and manage office supplies and equipment inventory.
      • Place orders for supplies and ensure adequate stock levels.
    • Reporting:
      • Generate and prepare reports on various operational activities.
      • Compile data and information for management review.
    • Quality Assurance:
      • Ensure compliance with company policies and procedures.
      • Conduct quality checks on documents and data entries.
    • Problem-Solving:
      • Identify and resolve issues related to data entry, documentation, or administrative tasks.
      • Escalate complex issues to the appropriate department for resolution.
    • Team Collaboration:
      • Collaborate with team members to achieve departmental goals and objectives.
      • Participate in team meetings and contribute ideas for process improvement.
    • Confidentiality:
      • Handle confidential and sensitive information with utmost discretion.
      • Maintain confidentiality and security of data and documents.
    • Customer Service:
      • Provide support to internal and external customers as needed.
      • Address inquiries and requests in a timely and professional manner.